Manage Customer Conversations Across Every Channel
One powerful inbox for WhatsApp, TikTok, Instagram, Facebook Messenger, and more. Built for teams that take customer support seriously.
Trust & Compliance
Built on a foundation of security, transparency, and platform integrity.
OAuth Authentication
All social channel connections use industry-standard OAuth 2.0. No passwords stored.
Secure Infrastructure
Data encrypted in transit (TLS 1.3) and at rest (AES-256). SOC 2 aligned.
API Compliance
Fully compliant with TikTok, Meta, and WhatsApp Business API policies.
Multi-Channel Messaging
Authorized integrations only. Users explicitly grant and can revoke access anytime.
Role-Based Access
Granular permissions ensure team members access only what they need.
Encrypted Data
Customer conversation data isolated per organization. Never shared or sold.
Everything Your Team Needs
Powerful features designed for modern customer support teams.
Unified Inbox
All channels, one inbox. Never miss a message.
TikTok Messaging
Receive and reply to TikTok Business DMs.
WhatsApp Integration
WhatsApp Business API — full conversation threads.
Instagram Messaging
DMs and story replies from Instagram Business.
Facebook Messenger
Full Messenger integration for Pages.
CRM Automation
Auto-assign, tag, and route conversations by rules.
AI Assistance
AI-suggested replies and conversation summaries.
Analytics
Response times, CSAT scores, channel breakdown.
Team Collaboration
Internal notes, mentions, shared views.
Social Management
Monitor brand mentions across all platforms.
One inbox. Every channel. Zero chaos.
Your entire customer communication stack, unified in one beautifully simple interface.
Hi! I saw your product on TikTok...
2m agoIs my order ready for pickup?
5m agoLove the new collection!
12m agoCan I get a refund for order #4821
1h agoThank you for your help!
2h agoTikTok API — Responsible by Design
Our TikTok integration is built with user privacy and platform policy compliance as core requirements.
User Authorization via OAuth
Users explicitly authorize Supportive to access their TikTok Business account through TikTok's official OAuth flow. No credentials are ever stored.
Data Used Only for Messaging & Support
TikTok data accessed through our integration is used exclusively to display and respond to Direct Messages on behalf of the account holder.
Revoke Access Anytime
Account holders can disconnect their TikTok integration at any time from within Supportive or directly from TikTok's app settings.
Follows TikTok Developer Policies
Supportive is built in strict accordance with TikTok's API Terms of Service and Developer Policies. We undergo regular policy reviews.
Our Data Commitment
Supportive never sells user data. All TikTok permissions are explicitly authorized by the account holder and can be revoked at any time.
We collect only the minimum data required to deliver messaging functionality. No data is shared with third parties for advertising or profiling.
How It Works
Get your team up and running in under 10 minutes.
Connect Channels
Authorize your TikTok, WhatsApp, Instagram, and Facebook accounts in seconds using secure OAuth flows.
Centralize Conversations
All incoming messages from every channel appear in one unified inbox with channel context preserved.
Automate & Respond
Use automation rules, AI assistance, and team assignments to respond faster and smarter.
Security You Can Trust
Enterprise-grade security built into every layer of the platform.
End-to-End Encryption
All data transmitted between clients and our servers is encrypted using TLS 1.3.
Secure OAuth
OAuth 2.0 tokens are securely stored and never exposed to frontend clients.
Role-Based Permissions
Fine-grained access control ensures agents see only what their role requires.
Cloud Infrastructure
Hosted on enterprise-grade cloud infrastructure with automated backups and failover.
Privacy-First Architecture
Minimal data collection. No analytics resale. Data isolated per organization.
API Security
API keys, webhook signatures, and rate limiting protect all integration endpoints.
Ready to centralize your support?
Talk to our team to get a personalized demo and learn how Supportive can work for your business.